our first priority is
quality. To support our customers
expectations for high quality products,
Our Essential Oil supplier
continues to expand its quality control laboratory and
processes. With their high-tech laboratory
equipment and experienced
Quality Assurance team, our
Essential Oil supplier has made a commitment to continued excellence in product
quality. We believe that quality
begins with the knowledge and experience of their raw material
suppliers and continues through the production process to the shipment of the finished
goods to the customer.
In-House Quality Control Laboratory
Our Essential Oil supplier maintains a modern, in-house laboratory
staffed by experienced professionals.
They provide a complete product
analysis, quickly and efficiently, with validated analytical procedures
and state of the art equipment. cGMP Compliant
Our Essential Oil supplier complies with current Good
Manufacturing Practices, with protocols firmly in place for the documentation
validation of our quality control system to ensure compliance with
all relevant food safety regulations. They thoroughly
document every aspect of our operations, including receiving, processing,
packaging and shipping. Their Quality Assurance
team includes individuals dedicated to equipment and process validation,
document control, training, and product testing. They insure that FDA-compliant
manufacturing protocols are followed, and their products meet our strict
requirements for identity, strength, quality and purity. They have a full allergen prevention program
and have implemented tight controls in their manufacturing processes to prevent
cross-contamination of our products with allergens.
In compliance with cGMPs, Our Essential Oil supplier currently
uses HPTLC testing to accurately determine product identity and purity. By
quantifying or comparing the distribution patterns of marker compounds in different
solvent systems (unique to each plant and class of actives) against
the proprietary Botanical Reference library, their laboratory
personnel can confidently and accurately verify product identity and identify
known adulterates. ICP-MS offers a very
sensitive, specific and reproducible way to determine heavy metal concentration
in a wide variety of products.
It can identify and quantify each metallic impurity with high
sensitivity; and, can be used to test for the entire Periodic Table in one
detection limits for most elements are in the part-per-billion (ppb) range.
High Performance Thin Layer Chromatography
Inductively Coupled Plasma - Mass
Their validated quality assurance testing
Organoleptic testing to ensure proper appearance, color, aroma
Microscopic and Macroscopic inspection for foreign matter.
HPTLC for identification, to verify purity and authenticity.
ICP-MS heavy metal analysis.
Microbiology testing for pathogens such as E. coli and
Chemical analyses for moisture content, volatile oil, ash and
acid insoluble ash.
Manufacturing and Processing Facilities
Their high-speed Powder Mill can produce up to 10,000 pounds of
fine powder per shift. They also have
regular Food Safety
Audits, conducted by the American Institute of Baking (AIB). They have consistently
received a Superior Rating.
The blending equipment has the versatility to produce from 100-to
Ecological & Social Responsibility
Our Essential Oil supplier is committed to selling high quality
natural products while preserving the environment. We conduct our business in a
that allows us to maintain our standard of environmental
dedication, with commitments to sustainable organic farming and caring for
the environment. They make
every effort to select ingredients from natural renewable sources and are
dedicated to the conservation
of plants and the preservation of their natural habitat. They support sustainable wild collection
practices to protect species from
becoming endangered. They
are members of United Plant Savers, an organization that helps spread the word
on endangered and at
risk plant species.
Supporting Organic & Sustainable Agriculture
products are grown and harvested without the use of pesticides, fertilizers, or
chemicals, and offer a more
sustainable option for feeding ourselves and our communities. Organic farming practices
have many environmental, health, and social benefits. Sustainable organic
farming can produce crops without depleting our earths resources or polluting
the environment. Organic farms can even support higher levels of wildlife; and
entire ecosystems and ground water are improved by following organic farming
methods. By using organic products which are cultivated in a more sustainable
way they can also help maintain biodiversity. Our Essential Oil supplier has a
recognized 36 year track record as a manufacturer and processor of natural
products. Utilization of proven, specialized manufacturing processes,
equipment, and skilled technical personnel ensures consistent and uniform processing
of our products. Their modern milling
facility and blending equipment have the capability to produce several million
pounds of finished product annually. Their
82,000 square feet of clean, modern warehouse space enables us to efficiently
manage a sizeable product inventory and maintain adequate stock levels in order
to promptly deliver wholesale customers orders.
Our Essential Oil supplier is committed to reducing our energy
consumption levels. They have replaced all of their lighting with new low
energy units and support our local utilities Greenergy program. The Greenergy program allows them to purchase power from renewable sources like wind, water and sun. The goal of this program is to build new, cleaner energy
resources, reducing the need to build additional high-polluting power plants.
Our Essential Oil supplier has taken the initiative to:
Reduce daily company-wide paper usage , and only prints their
wholesale catalog annually.
Use non-toxic inks and recycle all of our printer ink cartridges.
Use packaging materials made from recycled material, that are
recyclable, and most are bio-degradable.
Recycle all cardboard, paper, glass, metal and recyclable plastic
in our facility.
On the cover:
Photography by Khoo Photography Inc.__
Important Quality Assurance Tests
Our Essential Oil supplier meticulously tests all raw materials we receive.
Their quality assurance testing continues throughout the entire production
process. A battery of tests and procedures are used to ensure the quality of
the raw materials we use and the finished products we sell. The following list
represents a few of the most important tests we conduct:
Macroscopic: Evaluation of a sampled product based upon inspection of the
products visual characteristics - texture, size, etc.
2. Microscopic: Evaluation of a sampled product based upon visual
inspection, with the aid of a high powered microscope, of cells, cell walls,
cell structure and characteristics, etc.
3. HPLC: Stands for High Pressure (Performance) Liquid Chromatography.
This test provides verification of product identity as well as quantitative
determination of active constituents when tested against a reference standard.
4. GC: Stands for Gas Chromatography. This test provides verification of
product identity as well as quantitative determination of active constituents
when tested against a reference standard.
5. TLC: Stands for Thin Layer Chromatography. This test provides
verification of product identity when tested against a reference standard.
Appearance: Samples of each product are evaluated based upon their general appearance
and uniformity and are compared, to ensure conformance, to a known standard.
2. Color: Used to identify products based upon conformance, of color, to
a known standard.
3. Aroma: Used to identify products based upon conformance, of aroma, to
a known standard.
4. Flavor: Used to identify products based upon conformance, of flavor,
to a known standard.
Particle Size: A sieve analysis is used to measure the total particle size distribution
of a prepared sample. Whether the product is in the form of a powder, cut and
sifted, or tea bag cut, particle size analysis can help a customer judge
whether a product is suitable for their application.
2. Foreign Organic Matter: Measures the amount of a prepared sample that
is of a foreign organic nature. This is a measurement of the purity of the
product and, thus, the quality of the product.
3. Foreign Inorganic Matter: Measures the amount of a prepared sample
that is of a foreign inorganic nature. This is a measurement of the purity of
the product and, thus, the quality of the product.
4. Tapped Density: Measures the density of a prepared sample (g/ml).
This test can help one discern packaging or encapsulation requirements.
Moisture Content: Measures the amount of volatile matter (water) driven off of a
prepared sample under specified conditions. Elevated moisture content can
increase the likelihood of microbial growth.
2. Steam Volatile Oil: Measures the amount of water insoluble steam
volatile oil present in a prepared sample. In many products, volatile oil is an
indication of product quality.
3. Total Ash: Measures the amount of carbon-free ash present in a
prepared sample. This test can give an indication of the quality and purity of
a product, as all organic material will burn off leaving dirt, silica, etc.
4. Acid Insoluble Ash: This test measures, after total ash, the amount
of acid insoluble ash present in a prepared sample. This test gives an
indication of the quality and purity of a product.
5. Heavy Metals: This test measures metallic impurities in a prepared
product sample. No product may exceed the tolerances that have been set for
each specific metal.
6. Pesticides: This test measures the amount of pesticide residue that a
prepared sample contains. No product may exceed the tolerances that have been
set for each specific pesticide.
Total Aerobic Plate Count: This test allows for the detection and
enumeration of aerobic microorganisms. This test gives an indication of the
cleanliness of a product microbiologically.
2. Yeast and Mold: This test allows for detection and enumeration of
yeast and mold microorganisms. This test gives an indication of the cleanliness
of a product microbiologically.
3. Coliform: This test allows for detection and enumeration of Coliform.
4. E. Coli: This test allows for detection and enumeration of E. Coli
5. Salmonella SPP.:
This test allows for detection and enumeration of Salmonella Bacteria.